Support

 

Logic Design Inc. is committed to making the best possible FREE technical support available for our customers. Each of the following pages for each product has FAQs and related technical info that are designed to help you better use each product more efficiently and to help resolve any difficulties you may experience. If you are unable to find the answer to your questions, licensed software users in North America can request technical support directly from Logic Design Inc. via telephone, or email.

Telephone 1-877- 682-7999 (8:00am - 6:00pm eastern standard time)

Email support@logicdesign.com

Alternatively by completing the Technical Support form and pressing the submit button, your questions will be looked after. In order to process questions quickly regarding our products, please quote the appropriate serial number when calling, faxing or emailing your questions. Before you e-mail your questions, however, please read the Technical FAQ page, since most common questions about the simulation products CircuitLogix and 3DLab are already answered here.
Note: International customers please contact your local distributor for technical support.

Technical Support Request Form

The more information you can give us regarding the problem you are experiencing the better we can help you. Please complete the form below entering your contact information, a software key license number and a brief description of the problem you are encountering. Please note, depending on the complexity of the problem responses may take up to 2 business days.

International customers please contact your local distributor for support.

Please be sure to provide either your email address or a telephone number so that we may contact you.

Name
Company Name
Daytime Phone
Fax Number
Email
Product Disk ID # *
   
  Which Logic Design Inc. product are you currently using?
   CircuitLogix Student Edition   Electro-Mechanical CBT
   CircuitLogix Pro   PLC CBT
   RoboLogix   Robotics CBT
   Electronics CBT   Course Management
Package
   
  Product Version
  Version #  
   DVD-ROM   Education/Lab
   CD-ROM   Professional
   
  Type of License
   Single user   Lab
   Network   Site
   
  What platform do you run?
   Windows Vista   Windows 2000
   Windows XP  Apple
   Linux  
   
  What hardware do you use?
  Monitor Resolution.
Please enter screen size  
  Microprocessor clock speed  
   voice recognition software   desktop video
   high-speed internet  
   
  Problem classification?
   Installation   Startup
   Simulation  Circuit Simulation
   Component  Graphics/Display/Print
   Other (please state) 
   
  Please give a brief description (100 words maximum) of your problem.
   
 

Technical FAQ

Press Releases

  • 17 December 2013 - Logic Design Inc. launches industry-leading Simulation Software
  • 2 November 2012 - CircuitLogix achieves milestone of 250,000 downloads
  • 21 October 2011 - New 3D electrical/electronics simulation product released by Logic Design Inc.
  • 5 February 2009 - Logic Design Inc. Announces new Robotics Simulation Software
  • 3 December 2007 - Logic Design Inc. Launches CircuitLogix Pro
  • 7 November 2006 - Free Student Version of CircuitLogix Software Released
  • 12 January 2005 - New Simulation product breaks price/performance barrier in EDA software
  • 16 November 2003 - Logic Design Inc. Launches New Course Management Package
  • 10 June 2001 - New PLC Interactive Learning package released by Logic Design Inc.
  • 7 October 1999 - Logic Design Inc. Announces Release of Electro-Mechanical CBT

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